Thank you for choosing Organized by Kami as a partner to help you regain control and find peace in your space. Before we begin working together, it's important to review the following terms, as it would be helpful when both parties are clear on expectations. As a professional organizing business we value you and your growth in the process. Your confidentiality and trust are of the utmost importance. Listed below are the terms of service that define our process and services.
Confidentiality
The personal information of and in possession of the client will be treated with respect and confidentiality at all times. During the course of our service we may come across items of a private and personal nature. It is our policy and is strictly enforced that no personal or private information is shared with anyone else. This includes names, addresses, phone numbers.
Payment Terms
Payment is due the day services are rendered unless multiple sessions are scheduled for one week, in which case payment is due Friday of the week in which the work was computed. Payments can be made in the following way:
Cash - paid directly to the organizer on site
Check- paid directly to the organizer on site
Credit/Debit card- Fees may apply
_________________________
Receipts and invoices are emailed within 24 hours of the day the work is performed.
The agreed rate is $______ per our per organizer.
This rate expires at the time regular scheduled appointments cease.
Returned checks or declined charges will incur a return fee of $50 payable to Organized by Kami and the same reserves the right to deny future services, require cash payment or pay-in-advance terms if such event occurs. If payment is not made, including any additional return fees, within 30 days OBK reserves all rights to see compensation due in court or may turn delinquencies to collection agencies as we see fit.
A 50% deposit is required on all estimated projects.
Process Ownership
Regarding the editing, sorting, and organizing of items, the client maintains process ownership. OBK recognizes items as the sole property of the client, and though efforts will be made to help reduce the volume of belongings when necessary, it is hereby stated that the final decision on such matters belongs to the client.
Project Outcomes
Project outcomes depend on the client’s willingness to participate in the process, sorting, editing, and donating when necessary. Long-term maintenance of organization hinges on the clients commitment to maintain the order, and the quantity of items in the space.
Shopping and Supplies Assistance
OBK will either make suggestions about necessary supplies to be purchased and the client will complete the shopping OR per client request, OBK will shop for and purchase the supplies, making certain they are delivered to the clients location. Clients are responsible for all agreed-upon supplies (file folders, labels, shelving, containers, hooks, etc) necessary for completion of the project and the fee for shopping and returns. The standard hourly rate will apply for all shopping and returns. Receipts for refunds spent on clients behalf will be present with invoice.
Cancellation Policy
Due to high demand in our business, last minute cancellations often result in lost income and time for the organizer. Due to this irreplaceable loss, we require a minimum of 48-hours notice of cancellation. Any appointment canceled within fewer than 48-hours prior to the appointment time will incur a cancellation fee of the full amount of the scheduled service.
No show appointments will incur a fee of $200 in addition to the full amount of the scheduled services, regardless of the number of hours scheduled. Hands-on Organization sessions begin at the scheduled time, regardless if the client is delayed.
OBK reserves the right to waive fees for special circumstances as determined by management. To do so is at the sole discretion of management and does not in any way alter or waive any portion of this agreement. We do, however, understand that emergencies happen and therefore allows each client one grace pass per calendar year to reschedule without penalty. There is no grace pass for no-show appointments.
If cancellations become a routine, OBK reserves the right to expect payment in advance for the entire session, or refuse future services altogether.
Disruption of Service
OBK reserves the right to terminate this Agreement for the following reasons:
Repeated cancellations and rescheduling
Client or family members engage in disruptive, threatening or violent behavior, which can include but is not limited to yelling. Verbal abuse, threats (outright or implied)
Non-payment
Unsafe or unsanitary working conditions
Liability
OBK nor their employees or contractors, is NOT liable for any loss due to damage to property, self or disposition of items. The client reigns full responsibility, unless negligence or intentional damage has been proven.
Items for Disposal
As an additional service by OBK will, at the clients request, transport items for disposal to the appropriate locations. Whether by donating, recycling, shredding, or trash should OBK take items, they may dispose of said items at their sole discretion. Clients may elect to dispose of items personally as well.
Travel Time
60 minutes of round trip travel time is complimentary( from Clermont, Florida). Any additional travel is billed at our standard hourly rate. Travel fees may be waived at the sole discretion of management.
Time Performance
All OBK employees and contractors do their best to complete the work in a timely manner, however, all parties agree that time is not of the essence to complete any agreed upon work. While we do our best to work expediently, we also take into consideration the client's emotional, physical, and mental needs. We will adjust our speed of work for the best interest
Time Performance Cont.
of the client. If any provision of this contact is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remodeling provisions of this contract shall remain in full force and effect.
Photo Release
The clients release all rights to before and after photos, to be used by OBK for marketing purposes, including but not limited to website, social media, educational presentations, and pamphlets. Clients identity and confidentiality will always be top priority in regards to photo use.
I have read, understand and fully agree to the above terms and understand and agree that the services are being performed in accordance with the above items. By scheduling services, I am agreeing to these terms.